Terms of Service & Legal

Last updated: May 2025. By using our services you agree to the following terms.

1. Acceptance of Terms

By accessing or using the Luno API service ("Service"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, do not use the Service. These Terms constitute a legally binding agreement between you ("User", "you") and Luno ("we", "us", "our"). Your continued use of the Service after any modifications to these Terms constitutes acceptance of those changes.

2. Service Description

Luno provides an API routing gateway that forwards requests to third-party AI model providers including, but not limited to, Anthropic, OpenAI, and Google. We act solely as an intermediary technical routing layer. We do not create, train, modify, or control the AI models themselves. The outputs generated by AI models are produced by third-party providers, and we have no responsibility for, or control over, such outputs.

3. Eligibility

You must be at least 18 years old (or the age of majority in your jurisdiction) to use this Service. By using the Service, you represent and warrant that you meet this requirement. If you are using the Service on behalf of an organization, you represent that you have authority to bind that organization to these Terms.

4. Accounts & API Keys

API keys are issued and managed through our Telegram Bot (@LunoCodesBot). You are solely responsible for maintaining the confidentiality of your API keys. You are responsible for all activity that occurs under your account. You must notify us immediately of any unauthorized use. We reserve the right to suspend or terminate any account at our sole discretion without prior notice.

5. Acceptable Use

You agree to use the Service only for lawful purposes and in accordance with these Terms. You are solely responsible for all content you submit through the Service ("Input") and all content generated in response ("Output"). You acknowledge that AI model outputs may be inaccurate, incomplete, or biased, and you agree not to rely on them without independent verification.

6. Prohibited Activities

You shall not use the Service to: • Generate content that violates any applicable law or regulation • Infringe upon intellectual property rights of third parties • Generate malware, exploits, or harmful code • Harass, threaten, or harm any person • Generate content involving the exploitation of minors • Attempt to reverse-engineer, decompile, or extract source code from the Service • Interfere with, disrupt, or overload the Service infrastructure • Resell, redistribute, or sublicense access without written permission • Circumvent any technical restrictions or security measures • Use the Service for any purpose prohibited by the underlying model providers' terms

7. Intellectual Property

You retain ownership of your Input. Regarding Output, you acknowledge that AI-generated content may not be eligible for copyright protection in many jurisdictions. We make no claims of ownership over Output and grant no guarantees regarding your ability to claim intellectual property rights over AI-generated content. The Service, including its software, design, and documentation, is our intellectual property and is protected by applicable law.

8. Disclaimer of Warranties

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY. WE EXPRESSLY DISCLAIM ALL WARRANTIES INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, AND ANY WARRANTIES ARISING FROM COURSE OF DEALING OR USAGE OF TRADE. WE DO NOT WARRANT THAT: (A) THE SERVICE WILL MEET YOUR REQUIREMENTS; (B) THE SERVICE WILL BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE; (C) THE RESULTS OBTAINED FROM USE OF THE SERVICE WILL BE ACCURATE OR RELIABLE; (D) ANY ERRORS IN THE SERVICE WILL BE CORRECTED. YOU ACKNOWLEDGE THAT AI MODEL OUTPUTS MAY CONTAIN ERRORS, INACCURACIES, BIASES, OR HARMFUL CONTENT. WE ARE NOT RESPONSIBLE FOR ANY DECISIONS MADE OR ACTIONS TAKEN BASED ON AI-GENERATED CONTENT.

9. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL LUNO, ITS AFFILIATES, DIRECTORS, EMPLOYEES, AGENTS, OR LICENSORS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO: LOSS OF PROFITS, DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES, RESULTING FROM: (A) YOUR USE OR INABILITY TO USE THE SERVICE; (B) ANY CONTENT OBTAINED FROM OR GENERATED THROUGH THE SERVICE; (C) UNAUTHORIZED ACCESS TO OR ALTERATION OF YOUR DATA; (D) STATEMENTS OR CONDUCT OF ANY THIRD PARTY ON THE SERVICE; (E) ANY ACTIONS TAKEN BASED ON AI-GENERATED OUTPUT; (F) SERVICE INTERRUPTIONS, ERRORS, OR DOWNTIME. OUR TOTAL AGGREGATE LIABILITY SHALL NOT EXCEED THE AMOUNT PAID BY YOU TO US IN THE THREE (3) MONTHS PRECEDING THE EVENT GIVING RISE TO THE CLAIM. THIS LIMITATION APPLIES REGARDLESS OF THE LEGAL THEORY (CONTRACT, TORT, STRICT LIABILITY, OR OTHERWISE).

10. Indemnification

You agree to indemnify, defend, and hold harmless Luno, its affiliates, officers, directors, employees, and agents from and against any and all claims, damages, obligations, losses, liabilities, costs, and expenses (including attorney's fees) arising from: (a) your use of the Service; (b) your violation of these Terms; (c) your violation of any third-party right, including intellectual property rights; (d) any content you submit to or generate through the Service; (e) any damage caused to a third party as a result of your use of the Service.

11. Third-Party Services & Providers

The Service routes requests to third-party AI model providers. These providers have their own terms of service, acceptable use policies, and privacy policies. You acknowledge that: (a) we are not responsible for the availability, quality, or content of third-party services; (b) third-party providers may change, restrict, or discontinue their services at any time; (c) you are bound by the applicable terms of underlying providers; (d) we make no representations or warranties regarding third-party services.

12. Privacy & Data Protection

We operate a minimal-data architecture. We do not persistently store the content of your API requests (prompts) or responses. Request metadata (timestamps, model used, token count) may be retained for billing and abuse prevention purposes. We do not sell personal data to third parties. For users in the European Union, we comply with applicable GDPR requirements. For California residents, we comply with the CCPA. Your API requests are transmitted to third-party model providers as necessary to fulfill your requests — their privacy policies apply to that processing.

13. International Data Processing

By using the Service, you acknowledge that your data may be processed in jurisdictions outside your country of residence, including but not limited to the United States, European Union member states, and other countries where our infrastructure or third-party providers operate. We take reasonable measures to ensure data is processed in accordance with applicable data protection laws. For EU users: transfers outside the EEA are conducted under appropriate safeguards as required by GDPR.

14. Payments & Refunds

All payments are processed through our Telegram Bot. Subscription fees are non-refundable except where required by applicable law. Unused balance may be refunded upon request at our discretion. We reserve the right to change pricing at any time with reasonable notice. Continued use after a price change constitutes acceptance of the new pricing.

15. Termination & Key Revocation

We reserve the right to suspend, restrict, or permanently revoke any API key or account access at any time, with or without cause, with or without prior notice, at our sole and absolute discretion. Without limiting the foregoing, grounds for immediate termination include but are not limited to: • Violation of any provision of these Terms • Abuse or excessive use of the Service beyond plan limits • Fraudulent activity, including but not limited to payment fraud, chargebacks, or use of stolen payment methods • Sharing, reselling, or redistributing API keys without authorization • Automated or scripted abuse designed to degrade Service performance • Any activity we reasonably determine to be harmful to our infrastructure, reputation, or other users • Any use that violates applicable law or third-party provider policies • Any other reason at our sole discretion Upon termination or revocation: (a) your right to use the Service ceases immediately; (b) any unused balance or prepaid credits are forfeited unless applicable law requires otherwise; (c) we have no obligation to provide reasons for our decision; (d) we shall not be liable to you or any third party for any termination of access. All provisions that by their nature should survive termination shall survive, including ownership, warranty disclaimers, indemnification, and limitations of liability.

16. Modifications to Terms

We reserve the right to modify these Terms at any time. Material changes will be communicated through our Telegram channel or bot. Your continued use of the Service following any changes constitutes acceptance of the revised Terms. If you disagree with the changes, you must stop using the Service.

17. Severability & Waiver

If any provision of these Terms is held to be unenforceable or invalid by a court of competent jurisdiction, the remaining provisions shall remain in full force and effect. Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights.

18. Governing Law & Dispute Resolution

These Terms shall be governed by and construed in accordance with the laws applicable in the jurisdiction of your residence, without regard to conflict of law principles. For users in the EU: nothing in these Terms affects your rights under mandatory EU consumer protection laws. For users in Russia: these Terms comply with applicable Russian Federation consumer protection legislation. Any disputes shall first be attempted to be resolved through good-faith negotiation. If resolution cannot be reached, disputes shall be submitted to the competent courts of the User's jurisdiction.

19. Contact

For any questions regarding these Terms, contact us via Telegram: @LunoCodesBot or through our Telegram channel: @LunoCodes.